Do you have 1-2 years of experience in a customer-facing role such as IT or Project support? Do you have commercial experience working in the health sector?
Then you should consider joining the Professional Services team here at Totalmobile as a Junior Consultant. This is the perfect entry-level position for a career in implementing software solutions.
Totalmobile is the UK market leader in field service management and mobile workforce software solutions. We have over 1,000 customers and 300,000 front-line workers in multiple sectors including health, emergency services, government, housing, and more. Our software releases the potential of a mobile workforce. Every Totalmobile user saves time, enabling more jobs or visits per user per day. It gives employees access to all the information they need, anywhere they need it.
The Role
Our mobile solutions are built and configured for each customer using an advanced back-end tool kit. The professional service team within Totalmobile works directly with the customer to ensure that the workflows and features are in place to cater to the individual needs of the customer.
You will be responsible for building solutions based on designs produced by senior consultants or pre-packaged solutions for specific markets. As part of a team of Junior Consultants, you will also work closely with our support and technical teams providing application consultancy services to customers.
Successful applicants in the past have come from a customer-facing role such as IT helpdesk/application support or Project Support. They give you experience in planning and organising your day, how to work quickly and accurately under pressure, and being able to work on your own initiative and as part of a busy team within a technical environment.
Essential Skills
You’ll need 1-2 years of experience in dealing directly with customers in an IT industry-based role. You will take pride in delivering quality solutions and you will be highly motivated with the ability to learn new technologies quickly in a fast-paced environment. Ideally, you will have experience using MS SQL Server in a commercial environment. You need to have experience working in the Health sector or directly with the NHS.
Here at Totalmobile, we want our employees to feel valued, appreciated, and free to be who they are at work. We are committed to an inclusive workforce representing many different cultures, backgrounds, and viewpoints. We are dedicated to supporting inclusion and diversity at Totalmobile. We actively celebrate colleagues’ different abilities, sexual orientations, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages of their journey with us.