Ready to deliver technology that makes a real-world impact?
At Totalmobile, we're on a mission to improve the work and lives of mobile workers, helping organisations deliver essential services more efficiently, safely, and effectively. Our technology supports thousands of frontline professionals every day, from housing and utilities teams to critical service providers. We're looking for an experienced Project Manager to help our customers transform their operations through the successful delivery of innovative software solutions.
About Totalmobile
Totalmobile is a market-leading Field Service Management software provider, empowering organisations to achieve better outcomes through smarter workforce management. With more than 700 employees across the UK, Ireland, Germany and Australia, we help customers improve productivity, enhance service delivery and unlock measurable return on investment through technology.
At the heart of our offering is Field First, a fully integrated platform built through continuous innovation and strategic acquisitions. Bringing together workforce management, operational intelligence, lone worker protection, real-time field tracking and more, Field First delivers a connected ecosystem that enables organisations to operate more effectively and respond faster to changing demands.
The Opportunity
As a Project Manager, you will lead the end-to-end delivery of software implementation projects within our Commercial & Infrastructure vertical. This is an opportunity to work closely with customers who are navigating industry-wide challenges, including workforce shortages, increasing operational costs and rising customer expectations. Through the successful delivery of Totalmobile solutions, you will help organisations improve workforce productivity, optimise resource scheduling and gain greater operational visibility.
You'll play a pivotal role in ensuring customers achieve value from their investment, combining strong project leadership with outstanding stakeholder management. Working across multiple teams and disciplines, you'll drive projects from initiation through to successful deployment, delivering solutions that create meaningful and measurable business outcomes.
What You'll Be Doing
You will take ownership of project delivery from initial project kick-off through to completion, ensuring projects are delivered on time, within budget and to the highest standards. You'll build strong relationships with customers and stakeholders, acting as a trusted partner throughout the project lifecycle while providing regular updates on progress, risks and key milestones.
You'll establish and maintain effective project governance, including project plans, Project Initiation Documents (PIDs) and RAID logs, while coordinating multidisciplinary teams and third-party suppliers to ensure successful delivery. You'll also work closely with Sales, Delivery and Customer Success teams to ensure smooth transitions between project stages, creating a seamless customer experience and setting the foundation for long-term success.
What We're Looking For
We're looking for a customer-focused project professional with at least three years' experience delivering software implementation projects within a software vendor billable-services environment. You will hold a recognised project management certification, such as PRINCE2, PMP or CAPM, and have a demonstrable track record of successfully delivering customer-facing projects from initiation through to completion.
You'll be an excellent communicator with strong stakeholder management skills and the ability to build credibility with customers and internal teams alike. You'll be comfortable navigating complex environments, managing competing priorities and driving projects forward with confidence and accountability. A proactive mindset, commercial awareness and a passion for delivering exceptional customer outcomes will be key to success in this role.
Experience working with SaaS, Field Service Management or workforce management solutions would be advantageous, as would familiarity with matrix delivery environments and business transformation projects.
Why Join Totalmobile?
At Totalmobile, you'll be joining a business that continues to innovate, grow and lead its market. You'll have the opportunity to work on projects that genuinely make a difference, helping organisations deliver critical services more effectively while improving the experience of both frontline workers and the communities they serve.
This is a chance to build your career in a collaborative, ambitious and customer-focused environment where your contribution will have a direct impact on customer success. If you're passionate about project delivery and excited by the opportunity to help organisations transform through technology, we'd love to hear from you.
Apply today and help shape the future of field service management.
At Totalmobile, we want our employees to feel valued, appreciated, and free to be who they are at work. We are committed to an inclusive workforce that fully represents diverse cultures, backgrounds, and viewpoints. We are dedicated to supporting inclusion and diversity at Totalmobile. We actively celebrate colleagues’ diverse abilities, sexual orientations, ethnicities, faiths, and genders. Everyone is welcome and supported in their development at all stages in their journey with us.